How can I return the products I bought?


You can follow the return steps by going to the https://www.mybengiyim.com/Hesabim#/My Orders Link and clicking the "Easy Return" buttons.



When will I be refunded for the product I returned/canceled?


After your return is processed, your money will usually be refunded within 2-3 business days.



Can I change the shipping address or recipient name of my order?


Yes, if your order has not been shipped, you can contact us via our Call Center or Whatsapp.



When will my order arrive?


We deliver your order to cargo on the same day on weekdays. The estimated delivery time of the cargo is 2-3 working days.



How can I cancel my order?


You can follow the steps by clicking the "Cancel Order" button on the link www.mybengiyim.com/Hesabi#/My Orders.



If I cancel or return an order that I have benefited from, will the campaign be cancelled?


No, not as long as the Campaign continues.



How can I submit my requests/questions about my product or order?


You can call our call center or get support by writing on WhatsApp.